The Three Big Questions You Should Ask Your Customers

As your business grows so too does the task of delivering excellent customer care. This workshop will introduce you to techniques and tools you can use to plan to ensure your customer care doesn’t falter as your business expands.
11 Nov 2016
09:30 - 12:30
St Andrews Management Centre, Westport Business Centre, 1 Old School Road, Cupar

The Three Big Questions You Should Ask Your Customers

Cost: £10

Kate Bond
kate.bond@stamc.co.uk

As your business grows so too does the task of delivering excellent customer care. This workshop will introduce you to techniques and tools you can use to plan to ensure your customer care doesn’t falter as your business expands. This workshop will explore:

• How to lay the foundations of excellent customer care whilst you’re still small.
• Evolving the customer care experience
• Futureproofing the customer experience

Location